Which I/O module and vision system do you have?
CIO-1400 I/O Module are supported with In-Sight 5000 series vision systems (except the In-Sight 5604).
CIO-MICRO and CIO-MICRO-CC I/O Modules are supported with the 5100 and 5400 series, 5600 series, 7000 series and In-Sight Micro series vision systems.
Note: The CIO-MICRO and CIO-MICRO-CC I/O modules only support In-Sight 5100 series and 5400 series vision systems with 128MB non-volatile flash memory or higher. Models can be identified by the Type number (821-xxxx-xx). The Type number is located on the label affixed to the vision system.
CIO-1450 I/O Module are supported with In-Sight 5000 series vision systems (except the In-Sight 5604).
CIO-1460 I/O Module are supported with In-Sight 5000 series vision systems (except the In-Sight 5604 and 5605).
CIO-WENET are supported with the In-Sight Micro series vision systems.
Note: The CIO-1450, CIO-1460 and CIO-WENET I/O modules are obsolete and no longer available for purchase, however these modules are still supported within In-Sight Explorer for backward compatibility only.